IT Service Center
The IT Service Center (ITSeC) is the faculty’s central contact point in all IT-related matters. Its services are open to the employees of the academic departments as well as the Dean’s Office.
Current Information
- Applications such as Stata, IBM SPSS and Matlab are available on the virtual workstations. You can find further information here.
- With BBB you can hold video conferences. You can find further information here.
- Further information for digital teaching with Zoom can be found here. Frequently asked questions for digital teaching (Mediasite Desktop Recorder/OLAT) can be found here.
- And you can check the Message of the Day and an up-to-date list of fraudulent emails here.
Home-Office
- To be able to work from home, you need a working Internet connection. To access personal data and shared network drives, you also need a VPN connection to the Faculty of Economic and Business' network.
- You can check your E-mails here:
https://mail.its.uni-frankfurt.de/owa - For more information check FAQ point 4 „I would like to set up one of ITSec's services myself (VPN/E-mail/Network drive)".
- To enable ITSec to support you in your home office on your private devices, you need the Teamviewer Quicksupport program.
- Download for Microsoft Windows:
https://get.teamviewer.com/63t69j5 - Download für Apple Mac:
download.teamviewer.com/download/TeamViewerQS.dmg - Start the program and pass the information displayed to ITSec.
- For MACs you may need to change settings for external remote maintenance. You can find here instructions on how to do this.
